Our Work

Insights Into The Future Of Retail

Insights Into The Future Of Retail

May 2017 marked our 30th anniversary working with clients based in Mexico, Central America, and South America. As part of our celebrations, our Managing Partner Vince Guzzi spoke about future consumer and shopper trends and their potential impact on retailing not just...
Creating Frictionless Retail Experiences

Creating Frictionless Retail Experiences

In a 2017 consumer survey measuring retail experiences across physical, omni-channel and pure online retailers, Amazon gained top billing despite lacking a strong physical retail network. Retailers with strong physical chains have often touted the key strengths of...
The Role Of User Experience Design In Retailing

The Role Of User Experience Design In Retailing

User experience design, or the process of enhancing satisfaction by improving the usability, accessibility, and pleasure provided in the interaction, is a staple element of the design of mobile apps, websites and digital experiences. It is less often discussed in...
20/20 Grocery Retailing – The Store

20/20 Grocery Retailing – The Store

Our last blog posting detailed key trends that will increasingly impact grocery retailers. In short, the increase in co-shopping in households – in particular the increasing role of male household members in grocery shopping – together with the shift towards food...