by Sabina A | Feb 11, 2021 | Blog
2020 was a year of mass disruption, which sprung upon retailers with little warning to react. The pandemic not only reshaped the industry but also accelerated trends. The dramatic shift to ecommerce is an obvious but important one, driving new, sustained behaviours...
by Sabina A | Oct 7, 2020 | Blog
In the new pandemic-era normal, retail will undergo a great digital transformation. Successful stores will be those that seamlessly integrate digitally connected environments with omnichannel touchpoints that deliver consistent brand experiences. The customer...
by Sabina A | Jul 28, 2020 | Blog
The pandemic is proving to be a catalyst for many retail trends that, pre-COVID, were already occurring or on the horizon. Online shopping was an option provided by many retailers, but not all shoppers bought in. Now, late adopters see it as a lifeline. A trend...
by Michael Nussbacher | Jun 15, 2020 | Blog
Back at the beginning of nearly worldwide lockdown measures, the anxiety felt by “non-essential” retailers was palpable. Uncertainty manifested itself into real consequences by way of layoffs and furloughs, not terminations. As anxious as retailers were, layoffs and...
by Sabina A | May 20, 2020 | Blog
There is no question the global economy will emerge from the pandemic profoundly changed, and consumer shopping patterns will be dramatically altered. In order to ensure a future where businesses not only survive, but thrive, it is critical to anticipate what a...
by Sabina A | Apr 21, 2020 | Blog
As the outbreak of COVID-19 continues to impact the world in grave proportions, it goes without saying that concerns about well-being and risk of exposure remain paramount in consumers’ minds. Lasting longer than anticipated, the impact of the pandemic on the consumer...
