Our Thinking

20/20 Grocery Retailing – The Store
Blog

20/20 Grocery Retailing – The Store

Our last blog posting detailed key trends that will increasingly impact grocery retailers. In short, the increase in co-shopping in households – in particular the increasing role of male household members in grocery shopping – together with the shift...

20/20 Grocery Retailing – The Shopper
Blog

20/20 Grocery Retailing – The Shopper

The last few years have seen major changes in the ways that consumers shop for groceries. Grocery chains focusing on either premium or extreme value options have seen growth in market share and store traffic, while mass traditional supermarkets are...

Experience Matters
Blog

Experience Matters

When a new prototype was initially created for ice cream heavyweight Häagen-Dazs (Oakland, Calif.), it was designed with the recent growth in Asia’s luxury market in mind. As that expansion slowed and changed, the brand called an audible. “Instead of...